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Donna Bible 10 Jun 96
We are gathering information on "knowledge management" with the hopes of eventually implementing a corporate wide system that will help us harness our individaul and collaborative knowledge assets. This process of finding resources has led me to a question which I hope someone in the group might address. What is the difference between "organizational learning" and "knowledge management?" The former topic yields tons of articles and books in any literature search I have conducted, but almost NOTHING on knowledge management.
ANOTHER very important question: I am looking for a list of vendors for technical solutions to KM. Does anyone know of such a list?. The literature search which creating my own list would entail will literally take days to compile, and I'd hate to reinvent the wheel.
Thanks in advance to anyone who might be able to help me.
Donna Bible, MLS Associate Information Specialist Concurrent Technologies Corporation 1450 Scalp Avenue Johnstown, PA 15904 phone: (814)269-2547 fax: (814)269-2798 e-mail: bible@corp.ctc.com
David J. Skyrme 10 Jun 1996
Donna wrote an oft quoted question
> What is the difference between "organizational
>learning" and "knowledge management?" The former topic yields tons of
>articles and books in any literature search I have conducted, but almost
>NOTHING on knowledge management.
I was talking to an HR manager today, whose organisation were trying to create a learning organisation and then realised that a lot of what it entailed was to do with knowledge management. You can do models and Venn diagrams to your heart's content to show various relationships of one to the other e.g. that KM processes support org. learning or that some of the lower level processes encompassed by each term are the same. The cynical answer is that one is a matuer (=stale?) term, and the other a new (=sounds more exciting) term. In both, you have to unravel the term into organisational attributes that are well understood - and that is often different from organisation to organsiation.
>ANOTHER very important question: I am looking for a list of vendors for
>technical solutions to KM. Does anyone know of such a list?
Dangerous quicksands here - technical solutions are only partial and sometimes totally inappropriate solutions. We're dealing with mindsets here (and extracting intelligence from them), not technology. Karl Wiigs earlier posting layed out some nice techincal categories (presumably Bo these are on the Web site?)
David J. Skyrme
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David J. Skyrme Tel/Fax: +44 1635
551434
David Skyrme Associates Limited Newbury, Berks, England
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Spring Newsletter - Knowledge Management, Web Guidelines etc.
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